Registration & Payment

Advance Payment Required: All public classes must be paid in full when booking online.

Roster Restrictions: Seats are officially reserved only after payment has been successfully completed. This protects my strict student-to-manikin ratios to ensure a highly supportive and safe learning environment.

Rescheduling & Cancellations

More Than 24 Hours’ Notice: Life happens! You can easily reschedule your public class online up to 24 hours before your session directly through your confirmation email at no extra cost. Your full payment will transfer directly to your new class date.

Less Than 24 Hours’ Notice: For last-minute changes or unexpected emergencies within the 24-hour window, refunds are not issued, but your payment will be fully preserved as a one-time credit toward any future class within the next 60 days.

No-Shows: Failure to attend your scheduled class without any prior notice is non-refundable and will forfeit your course credit.

Late Arrival Policy

In-Person Classroom Courses: To maintain official American Heart Association® course standards and respect everyone's time, I enforce a strict 15-minute maximum late arrival window for full classroom sessions.

Blended physical skills Checks: Because these practical checkpoints are highly compact, the maximum late arrival window is strictly 5 minutes.

Past the Window: Arrivals past these specified limits cannot be admitted to protect the class flow, and your booking will need to be rescheduled using your one-time 24-hour emergency credit.